Human Resources Administration & Workplace Practice
Master essential HR principles to effectively manage and support an organization's workforce. Gain foundational skills for a successful HR career.
Welcome
Module 1: What is Human Resources?
1.2.The Role of HR in a Company
1.3.The Employee Lifecycle
1.4 HR Administration vs Human Resources
Quiz 1
2.1 Why is a workplace structure important?
2.2 Explain the organisational structure
2.3 Common Types of Organisational Structures
2.4 Roles, Responsibilities and Reporting Lines
Quiz 2
4.1 Introduction to employee relations and administration
4.2. Filing Systems
4.3. Employee Files
4.4 Employment Contracts
4.5 Attendance Registers
4.6 Leave Forms
4.7 Confidentiality in HR
4.8 Employee Onboarding & Induction
4.9 Onboarding
4.10 New Employee Documentation
4.11 New Employee Documentation
4.12 Workplace Policies
Quiz 4
5.2 Ethics in HR
5.3 Labour Law Basics
5.4 Working Hours
5.5 Employee Leave
5.6 Understanding Warnings
5.7 Understanding Misconduct
5.8 Introduction to the CCMA
5.9 Discipline Procedures
5.10 Verbal Warnings
5.11 Written Warnings
5.12 Disciplinary Hearings
5.13 Poor Performance
5.14 Absenteeism
5.15 Workplace Conflict
5.16 POPIA & Protection of Employee Information
Quiz 5
6.1 Introduction to payroll and leave
6.2 Understanding Payroll
6.3. Understanding PAYE
6.4 Understanding UIF
6.5 Leave Tracking
6.6. Overtime Basics
6.7 What Information Is Confidential?
Quiz 6
7.1 Workplace Communication
7.2 Professional Communication
7.3 Email Etiquette
7.4 Conflict Management
7.5 Telephone Etiquette
7.6 Meeting Professionalism
Quiz 7