Course curriculum

    1. Welcome

      FREE PREVIEW

    2. Welcome to This course

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    3. Copy of How to use this course

      FREE PREVIEW

    1. Outcomes

      FREE PREVIEW

    2. What is communication ?

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    3. What is Communication_ Definition, Process, Types and 7 C's of Communication

      FREE PREVIEW

    4. Why Learn to communicate well ?

    5. A deeper look at communication

    6. What is Communication_

    7. Eight Essential Components of Communication

    8. Transactional Model of Communication - 8 Essential Components

    9. Models of Communication

    10. Types of Communication

    11. Responsibility of communicators

    12. The “Golden Rule”

    13. Barriers of Communication, Meaning, Nature, Importance and Process of communication

    14. How to improve verbal communication ?

    15. How to improve verbal communication

    16. Helpful principles to use when trying to communicate effectively

    17. Section Test

    1. Outcomes

    2. Why professional writing is important

    3. Difference between oral communication and written communication

    4. Communication Channels

    5. Foundation of good professional writing

    6. Elements of good professional writing

    7. Qualities of Good Writing

    8. 5 Elements of Good Writing

    9. Professional Writing styles

    10. Professional Writing Skills • Part 1 • Lesson 1

    11. How do words work ?

    12. Words and Your Legal Responsibility

    13. Overcoming barriers to writing well

    14. Writing preparation

    15. Overcoming Fear of Writing

    16. How to overcome your fear of writing

    17. Checklist for professional writing

    18. How to overcome your fear of writing

    19. Admin skills section 2 test

    1. Outcomes

    2. Time Management

    3. Importance of Time Management in Office Administration

    4. Principles for Effective Time Management

    5. Tips to Structure Your Day _ Brian Tracy

    6. How To Manage Time _ 15 Time Management Tips - Jim Rohn

    7. Time Management Challenges of Administrators

    8. Task management Habits

    9. How to Create a Master To-Do List

    10. Task Planning

    11. How to Make a To-Do List to Power up Your Productivity

    12. Use the ABCDE method for precise prioritization

    13. INTRODUCTION TO MEETING SKILLS

    14. LEARNING ABOUT BEHAVIOURS

    15. RELATIONSHIP ORIENTED BEHAVIORS

    16. SELF-ORIENTED BEHAVIOR

    17. But What if the Disrupter becomes a real problem?

    18. Summary of Behaviour

    19. LISTENING SKILLS

    20. Active Listening Skills

    21. EFFECTIVE DISCUSSION SKILLS

    22. Meeting Leadership Tips

    23. MEETING PARTICIPATION TIPS

    24. EFFECTIVE MEETING GUIDELINES

    25. MEETING PROBLEMS TO BE AWARE OF

    26. KNOW THE DANGER SIGNS

    27. Efficient Meetings - 7 Tips To Run an Effective Meeting

    28. Admin Section 3 Test

    1. Outcomes

    2. Background and Overview of Leadership

    3. Leadership Explained in 5 minutes by Simon Sinek

    4. Characteristics of High-Performance Work Teams

    5. Stages of Team Development

    6. Common Types of High-Performance Work Teams

    7. Common Barriers Faced by High-Performance Work Teams

    8. HR's Role

    9. The Secrets of Great Teamwork

    10. You can prime teams for success

    11. The Key to Good Teamwork

    12. How to create a powerful work team

    13. Building High Performance Teams

    14. Understanding Leadership

    15. Limits of the Golden Rule

    16. Pitfalls of Perception

    17. Troubles of a Subordinate

    18. Goals in Development

    19. Secrets of a Symphony Orchestra Conductor

    20. “Low-Pressure” Leadership

    21. Low on Leaders - Developing the Leaders of Tomorrow Today _ Vaney Hariri _ TEDxSiouxFalls

    22. WHAT MAKES LEADERSHIP SKILLS IMPORTANT IN THE WORKPLACE?

    23. The Essential Leadership Skills to Be a Better Leader

    24. HOW TO DEVELOP YOUR LEADERSHIP SKILLS?

    1. Admin Final Assessment

About this course

  • R850.00
  • 92 lessons
  • 3.5 hours of video content